Alberta Resources

Information for Victims of Crime – Alberta Resources

Crime is often thought of as something that happens to other people.  Should you become a victim of crime, be assured that help is available.  Support and information for victims of crime is available through Victim Services Units.  As a recent victim of crime, you may wish to review the following publications; additional information is available on-line at


  • Victims of Crime Protocol: Information on the Criminal Justice System including reporting a crime, processes during an investigation, processes during court proceedings, and more.
  • Victim Impact Statement: Enables you to have a voice in court prior to sentencing.
  • Financial Benefits Program: For homicide witnesses and victims suffering a physical/psychological injury as a direct results of a violet crime in Alberta.  Death Benefit also available to cover funeral expenses.
  • Request for Restitution: You may have the right to seek restitutions if you have suffered a financial loss or expense as a result of a crime.

Additional support and information may be available by contacting the following:

  • Addiction Help Line:  1-866-332-2322 (24 Hours),
  • Alberta Council of Women’s Shelters: 1-866-331-3933,
    • Provides information if you need to locate a shelter, or speak to someone at a shelter near you.  ACWS does not provide on-line support; their website is for resource purposes only.
  • Alberta Justice Information Line:  780-427-2746 (8:15 am to 4:30 pm, Monday to Friday) or call         310-0000 toll-free anywhere in Alberta*.
    • Provides phone numbers, addresses and information from the Justice Department, including: Provincial Court of Calgary, Edmonton, and other cities in Alberta.  Maintenance Enforcement, probation, service of documents, law information, family law, Court of Queen’s Bench complaints.
    • *Please note they do not provide advice on personal legal matters.
  • Alberta Mental Health Help Desk:  1-877-303-2642, 1-800-779-5057
  • Association of Alberta Sexual Assault Services:
    • Assists in finding the services closest to you and provides information on sexual assault.
  • Be Free – Bullying Prevention and Resources:
  • Bullying Help Line:  1-888-456-2323
  • Child Abuse Hot Line:  1-800-387-KIDS (5437)
  • Child Witness Court Preparation:
    • Website assists parents, teens, and children.
  • Children’s Services Crisis Unit:  1-800-638-07-15
  • Crime Stoppers Tip Line:  1-800-222-TIPS (8477)
  • Crisis Counselling:  1-800-565-3801
  • Crown: Toll free at 310-0000; If you are a subpoenaed witness, you can ask for a meeting with the Crown Prosecutor.  The Crown or Victim Services can inform you of the date, time, and place of sentencing hearings.  Upon request, the Crown can explain to victims of crime the resolution of cases where measures outside formal court processes were used.
  • Dial-A-Law:  1-800-332-1091, Pre-recorded legal information service (24 hours)
  • Elder Abuse – Family Violence Information Line: 310-1818,;,
  • Elder Abuse – Safeguards for Vulnerable Adults Information and Reporting Line:  1-888-357-9339
  • Family and Community Support Services (FCSS):  Referrals to local government and community based organizations, check local listings or contact your nearest municipality office.
  • Family Violence Information Line:  310-1818,
  • Health Link Alberta:  1-866-408-LINK (5456) or
  • Information for Parents, Youth and Educators:  Centre for Youth Crime Prevention
    • The Centre for Youth and Crime prevention is operated by the Youth Engagement Section of the R.C.M.P.  This site provides information on a wide range of topics, for both parents and youth about bullying, dating violence, drugs and alcohol, family violence, human trafficking, impaired and distracted driving, and internet safety.
  • Kids Help Phone:  1-800-668-6868,
  • Legal Aid Alberta:  1-866-845-3425 (Monday to Friday 8:30 am – 4:30 pm),
    • For information on Emergency Protection Orders, Restraining Orders and Peace Bonds:
      • Edmonton: (780) 427-4987                          Calgary:  (403) 355-4868
  • Medical Examiner’s Office:
    • To obtain an official proof of death, or medical examiner report.  They will assist with questions or concerns, including costs for copies for reports.
      • Edmonton: (780) 427-4987                          Calgary:  (403) 297-8123
  • Mental Health Crisis Help Line:  1-877-303-2642  (24 Hours)
  • National Human & Sex Trafficking Support Line – Chrysalis network:  1-866-528-7109
    •; offers free, confidential trauma counselling services to persons who have been trafficked and exploited for the purposes of commercial sex and forced labour.
  • Native Counselling Services of Alberta:
  • – assists youth to deal with the negative consequence of the creation and distribution of sexual images on-line.
  • Salvation Army Suicide Prevention Services:  1-905-522-1477 (24 Hours), Collect Calls accepted.
  • Suicide Prevention:, search Alberta to find Crisis Centres in Alberta.
  • Support for Albertans Fleeing Abuse, Alberta Works:  1-866-644-5135
  • Teens Helping Teens Crisis Line:  1-877-803-TEEN (8336)
  • Travel Arrangements and Expenses for Court:  contact Court Clerk at the courthouse where you have been subpoenaed to attend.  For more information call 310-0000, and ask for local courthouse.
  • Victim Programs, Alberta Justice and Solicitor General:  780-310-0000,
    • Website provides contact information for your nearest Victim Services Unit.

Please review the “Victims of Crime Protocol – What victims of crime can expect for the criminal justice system” for more information that you may be entitled to upon request.  Your local Detachment or Victims Services Unit can provide you with a copy.  A PDF format of this document can be found at